Privacy Policy

1. Introduction

Welcome to Gouash. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered interior design platform and services.

2. Information We Collect

2.1 Personal Information

When you create an account or use our services, we may collect:

• Name and email address
• Account credentials
• Payment information (processed securely via PayPal)
• Profile information and preferences

2.2 Usage Data

We automatically collect certain information when you use our platform:

• Design generation history and preferences
• Images uploaded for design transformation
• Device information and browser type
• IP address and location data
• Usage patterns and feature interactions

3. How We Use Your Information

We use the collected information for:

• Providing and improving our AI design generation services
• Processing your transactions and managing your credits
• Sending you service updates, newsletters, and promotional content (with your consent)
• Responding to support requests and inquiries
• Analyzing usage patterns to enhance our platform
• Detecting and preventing fraud or unauthorized access
• Complying with legal obligations

4. AI and Image Processing

When you use our AI design generation features:

• Uploaded images are processed using third-party AI services (including Fal.ai)
• Generated designs are stored in your account gallery
• You retain ownership of all designs you create
• We may use anonymized design data to improve our AI models
• Images marked as featured may be displayed publicly with your consent

5. Data Sharing and Third Parties

We may share your information with:

• Service Providers: Including Supabase (database), Vercel (hosting), PayPal (payments), and Fal.ai (AI processing)
• Analytics Partners: Google Analytics to understand platform usage
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger or acquisition

We do not sell your personal information to third parties.

6. Data Security

We implement industry-standard security measures to protect your data:

• All data transmission is encrypted using SSL/TLS
• Passwords are hashed and never stored in plain text
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure cloud infrastructure with data redundancy

While we strive to protect your information, no method of transmission over the Internet is 100% secure.

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Export: Download your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Withdraw Consent: Revoke previously given permissions

You can exercise these rights through your Profile settings or by contacting our support team.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings. Essential cookies required for platform functionality cannot be disabled.

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Upon account deletion, we will delete or anonymize your data within 30 days, except where retention is required by law or for legitimate business purposes.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

11. Children's Privacy

Our services are not intended for users under 16 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@gouash.com
• Support: Contact Form